IVALDI Voice OS

The voice operating system that closes deals while you sleep

Autonomous agents that execute outbound calls and handle inbound with human-like naturalness. Not IVR. Not transfer. An agent that thinks, adapts, and closes.

The problem with traditional calls

Traditional call centers are expensive, inconsistent, and don't scale. IVRs frustrate customers. Humans need to sleep. Opportunities are lost after hours. And operational costs eat your margins.

Voice OS redefines voice conversations

A complete operating system that orchestrates thousands of simultaneous conversations with imperceptible latency. Dynamic scripting that adapts in real-time. Sentiment analysis that detects when to escalate. Native integration with your telephony stack and CRM.

The result: frictionless 24/7 voice operations

10,000+
Simultaneous calls
<200ms
Response latency
97%
Customer satisfaction
70%
OpEx reduction

Voice OS Architecture

1

Inbound/Outbound → SIP Gateway

2

Real-time Speech-to-Text (STT)

3

Cognitive Engine: Intent + Context + Memory

4

Decision Layer: Dynamic script + Sentiment

5

Text-to-Speech (TTS) with natural voice

6

Bi-directional integration with CRM/Telephony

Why Voice OS is critical for your business

Scale without operational limits

From 10 to 10,000 simultaneous calls without hiring a single additional agent. Capex becomes predictable OpEx.

Perfect consistency in every interaction

Every customer receives the same premium experience. No bad days, turnover, or burnout.

24/7 global coverage

Your sales team never sleeps. Capture leads in Asia while you sleep in LATAM.

Perfect data for decisions

Complete transcriptions, sentiment scoring, and next actions. Your pipeline feeds itself automatically.

What makes IVALDI Voice OS different

Not a glorified IVR

Voice OS understands context, handles objections, and makes complex decisions. It's not an options tree.

Imperceptible latency

200ms response. Conversation flows like with a human. No awkward silences.

Real integration, not scraping

Native APIs with Twilio, Vonage, Amazon Connect, and SIP trunks. Bi-directional with your CRM.

Enterprise compliance

HIPAA, PCI-DSS, GDPR, and SOC 2 Type II out-of-the-box. Not your responsibility.

How Voice OS works in 3 steps

01

Define your conversation playbook

Our Conversation Design team works with you to map your sales scripts, qualifying questions, and objection handling. We create the playbook that Voice OS will execute.

02

Connect your stack and train

We integrate with your CRM (Salesforce, HubSpot, etc.) and telephony (Twilio, Vonage). We train the model with your historical recordings. 2 weeks setup.

03

Deploy and continuously optimize

Voice OS enters production with initial human supervision. As it learns, we increase autonomy. Within 60 days, it operates with 95%+ autonomy.

Ready to scale your calls without hiring more people?

Schedule a personalized demo and hear Voice OS in action. In 30 minutes we'll show you the ROI.

Schedule Voice OS demo